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    Como processar o google?

    Como processar o Google?

    Como fazer uma denúncia para o Google?

    Você pode denunciar comportamentos que considere violações dos Termos de Serviço do Google ou das políticas do programa. As violações incluem o seguinte:

    • Você pode denunciar conteúdo abusivo pelo computador.

    Documentos, Planilhas, Apresentações ou Formulários Google

    Para denunciar uma violação:

    • Google Sites
    • Google Drive

    Você pode denunciar imagens, PDFs e outros tipos de conteúdo armazenados no Google Drive.

    Para denunciar uma violação:

    Dica: você também pode denunciar uma violação em notificações de compartilhamento ou comentário em um dispositivo Android ou iOS.

    As denúncias não garantem a remoção do arquivo ou qualquer outra ação por parte do Google. O conteúdo de que você discorda ou que considera inadequado talvez não viole os Termos de Serviço do Google ou as políticas do programa.

    Caso um arquivo seu receba um aviso de violação, você pode pedir uma análise.

    Como reclamar do Google no Procon?

    A alternativa é realizar um registro de reclamação no site do Consumidor/PROCON. Para iniciar o processo é obrigatório que o usuário: seja brasileiro e possuir o documento CPF. possua uma conta no site GOV.BR com nível PRATA, no mínimo.

    Como fazer reclamação no Google?

    É muito fácil enviar seu feedback usando o Google Feedback. Basta clicar em Enviar feedback ou Informar um bug, digitar uma descrição, destacar e/ou ocultar partes da página e clicar em Enviar para enviar seu feedback diretamente para o Google.

    Ver seu comentário
    Exigimos um dos seguintes navegadores:
    Google Chrome, Firefox 3.5 ou mais recente, Internet Explorer 7 ou mais recente, desde que tenha Adobe Flash 9 ou mais recente

    Explique o problema ou faça uma sugestão

    Destaque ou oculte partes da página

    Clique em um botão e pronto!

    Como usar o Google Feedback

    Como denunciar avaliação falsa no Google?

    Sinalizar uma avaliação na Pesquisa Google

    No computador, abra o Google Maps. Avaliações. ao lado da avaliação que você quer editar ou excluir. Selecione Editar avaliação ou Excluir avaliação e siga as etapas exibidas na tela.

    Editar ou excluir sua avaliação

    Dicas para responder a comentários negativos do Google

    No computador

    Saiba como melhorar sua classificação local no Google

    Como ganhar pontos

    Reclamar contra serviço ou produto de empresas privadas – Consumidor.gov.br

    Fui vítima de um golpe em compra pela web. O que devo fazer?

    Como fazer para processar o Google?

    Pedir ajuda

    Etapa 2: relatar o problema

    Denunciar um e-mail de phishing

    Conheça o passo-a-passo: Basta clicar em Enviar feedback ou Informar um bug, digitar uma descrição, destacar e/ou ocultar partes da página e clicar em Enviar para enviar seu feedback diretamente para o Google.

    Enviar uma mensagem

    Como fazer reclamação do Google Maps?

    Este artigo ajuda você a encontrar soluções para possíveis erros no Maps.

    Importante: só é possível corrigir erros no Google Maps em alguns países e regiões.

    Você pode adicionar ou editar publicamente os endereços de correspondência, corrigir o lugar onde os pacotes devem ser entregues ou ajustar os locais dos alfinetes. Saiba mais sobre como corrigir endereços aqui.

    É possível denunciar empresas ou nomes de lugares por falsificação de identidade, spam ou conteúdo ofensivo, falso ou inadequado.

    Dica: no caso de questões legais, como disputas de direitos autorais ou marca registrada, envie uma denúncia.

    No seu smartphone ou tablet, é possível ver uma lista de edições e lugares que você adicionou ao Google Maps. Suas edições são visíveis apenas para você. Se alguém já tiver editado o mesmo lugar antes de você, sua pontuação de Local Guide não aumentará. Saiba mais sobre suas edições do Maps.

    Informar preços de combustível incorretos

    Os postos de gasolina mostram os preços atuais do combustível no Perfil da empresa no Google Maps e na Pesquisa. Para encontrar esses preços, os clientes podem pesquisar “postos de gasolina” ou uma marca específica.

    Se os dados de preço do combustível estiverem incorretos, entre em contato com o OPIS.

    Desfoque de imagens aéreas

    Fazemos de tudo para garantir que nossas imagens obedeçam às leis de cada país. Mesmo assim, as pessoas podem requerer legalmente, usando nossos formulários on-line, a remoção de conteúdo com base na legislação local.

    O Google não desfocará imagens aéreas, exceto por motivos legais ou de segurança nacional.

    Se você acha que alguma imagem precisa ser removida por esses motivos, clique aqui e solicite a remoção dela. Se você faz parte de uma entidade governamental, use este formulário para solicitar a exclusão de conteúdo.

    Como podemos melhorá-lo?

    Como fazer reclamação no Google Maps?

    Se você recebeu uma rota errada no Google Maps, informe qual etapa estava incorreta. É possível avisar sobre erros nas rotas de qualquer meio de transporte, exceto Transporte público.

    Importante: é possível informar erros nas rotas somente pelo computador e apenas em alguns países/regiões.

    Dica: em alguns trajetos, talvez você precise ampliar as rotas à esquerda antes de selecionar aquelas que estão erradas.

    Incidentes de trânsito e tempo previsto

    O Google Maps usa informações de duas fontes de dados para mostrar as condições de trânsito e sugerir um trajeto:

    Sua privacidade é um assunto muito sério para nós. Combinamos dados anônimos de vários smartphones para que ninguém possa identificar seu dispositivo. Além disso, o ponto de partida e o destino são excluídos permanentemente para que nem o Google consiga encontrá-lo.

    Lugares e vias no mapa

    O Google Maps utiliza dados de duas origens para coletar informações e atualizar o mapa:

    Como podemos melhorá-lo?

    Como falar com suporte Google Maps?

    Conheça os serviços de suporte da Plataforma Google Maps, incluindo comunidades de desenvolvedores, orientação técnica e suporte especializado.

    Veja informações técnicas, tutoriais e muito mais.

    Consulte as perguntas frequentes para encontrar respostas rápidas a dúvidas comuns.

    Tire dúvidas técnicas com outros desenvolvedores do Google Maps.

    Encontrou um problema? Veja se ele já foi informado.

    Quer informar um bug na Plataforma Google Maps? Gostaria de solicitar algum recurso? Conte para nós.

    Fale diretamente com nossa equipe de suporte para resolver problemas e tirar dúvidas sobre a conta.

    Usamos o Stack Overflow (em inglês) para resolver dúvidas técnicas sobre a Plataforma Google Maps. O Stack Overflow é um site de perguntas e respostas para programadores, editado de forma colaborativa.

    Ele não é de propriedade do Google, mas você pode usar sua Conta do Google para fazer login. Os membros da equipe da Plataforma Google Maps monitoram várias tags relacionadas ao Google Maps no Stack Overflow. Esse é o lugar ideal para fazer perguntas técnicas sobre o desenvolvimento e a manutenção do seu app.

    A tabela abaixo inclui links para a documentação de produtos da Plataforma Google Maps, além de links para o Stack Overflow com tags de cada API.

    Fazer uma nova pergunta

    Consulte os seguintes recursos para os problemas atuais que afetam a Plataforma Google Maps:

    Para mais detalhes sobre como os incidentes da Plataforma Google Maps são gerenciados, leia nosso artigo sobre o gerenciamento de incidentes.

    Se você acha que encontrou um bug ou quer solicitar um recurso à equipe da Plataforma Google Maps, preencha um formulário de bug ou de solicitação de recurso no Issue Tracker.

    Se precisar enviar um bug, inclua uma amostra do problema para nos ajudar a reproduzir exatamente aquilo que você vê.

    Acesse as perguntas frequentes sobre a desativação do Google Cloud Support Portal para ver mais informações sobre as alterações que afetam a experiência de suporte.

    O Google recomenda que você configure o suporte antes de precisar dele.

    Comparar os serviços de suporte

    Para saber seu nível de suporte para a Plataforma Google Maps, faça o seguinte:

    O Suporte Avançado oferece tempo de resposta inicial de uma hora para problemas de Impacto crítico 24 horas por dia, 7 dias por semana, privilégios de caso de encaminhamento, investigação de problemas mais complexos de dados do mapa e muito mais. O serviço do Suporte Avançado foi projetado para quem busca respostas rápidas o tempo todo e serviços adicionais para executar cargas de trabalho da Plataforma Google Maps em produção. Consulte o artigo Atendimento ao cliente da Plataforma Google Maps para mais informações.

    Somente os administradores de faturamento podem alterar o serviço de suporte selecionado, já que ele se aplica a todos os projetos vinculados à sua conta atual do Google Cloud Billing.

    Para assinar ou cancelar um serviço de suporte, entre em contato com a equipe de vendas.

    Se as suas perguntas não foram respondidas no Stack Overflow ou.

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